Safety & RiskRULE-BASED DECISION SUPPORTRoute risk and
incident reports
in one workspace.
Compare a planned route with a safer alternative, side by side.
Track each incident until it is closed. The dispatcher decides.
HIGH-RISKCORRIDORI-55 · RATE ABOVE
THRESHOLDTHEFT ADVISORY2 REPORTS · 90
DAYSChicago, ILPICKUP · MAR 12Dallas, TXDELIVERY · MAR 13
Incident reportROLLOVER · MAR 9 · OPEN
Planned routeCROSSES 2 FLAGGED ZONESTheft advisoryDRIVER APP WARNINGSee route risk before
you dispatch.
Known-risk zones, route comparison and incident reports sit in the
same workflow dispatch already runs.
ADVISORY ONLY · NO AUTO-REROUTING
Rule-based route risk
Known-risk zones, route proximity and
your own incident history.
ChicagoPICKUP MAR 12 · 6–10 AM CTDallasDELIVERY MAR 13 · 12–4 PM CTJohn D. · T-118IN TRANSIT · ETA 2:30 PM CT
Risky stopKNOWN-RISK ZONEAlternate stopFROM MAP DATALimited dataLOW-CONFIDENCE AREA
Deviation flagOFF PLANNED ROUTE
Incident markerROLLOVER MAR 9 · OPENHIGH-RISK ZONEINCIDENT RATEABOVE THRESHOLDTHEFT RISK2 REPORTS · 90
DAYSPlanned routeCROSSES 2 FLAGGED ZONESSafer alternativeADVISORY · BY RISK RULES
34/100SAFER ALT · LOW
The safer alternative adds 35 mi, 40 minutes and
$21 in fuel, and avoids both flagged zones.
Operating authorityACTIVEInspections · crashes18 · 1
Safety ratingNOT RATEDData as ofMAR 10Incident photos
and documents
Photos and documents from the Driver App,
and the incident report stays open until closed.
SAMPLE MATRIX · SEVERITY BANDS SHOWN FOR ILLUSTRATION ONLY
What it covers.
Eight capabilities for incident reporting, route risk and carrier
reference data. They work from the same load and driver
records dispatch already uses.
Known-risk zones
Risk data and your incident history,mapped as zones.
Carrier reference data
USDOT, MC or name lookup inpublic FMCSA data.
REFERENCE ONLYCargo theft reporting
Report theft from the Driver Appor the web platform.
Incident types & severity
Accidents, damage, theft andother incidents.
Incident photos & documents
Attach photos and documents from theDriver App.
Risk heatmap & analytics
Filter by category, severity, date;basic analytics.
Unresolved incident tracking
Open items stay visible until they areclosed.
Rule-based route risk
Scores routes from zones and yourincident history.
ADVISORY ONLYRoute risk is rule-based and advisory: SOFTMS does not reroute a load or block dispatch, and the dispatcher can override a suggestion with a recorded reason. Carrier reference data is public FMCSA information as of its refresh date; it does not confirm eligibility, compliance, insurance or safety.
Bring loads, drivers, documents, risk and settlement into one
system.
See how SOFTMS connects your operation from first dispatch to final settlement — across the United States and Canada.
Talk to Support or Sales about a guided demo.
For trucking carriers across the United States and Canada.ServicesSafety & Risk
Route risk and incident reports in one workspace.
Compare a planned route with a safer alternative, side by side. Track each incident until it is closed. The dispatcher decides.
LOAD #TX-4821 · CHICAGO, IL → DALLAS, TX · 925 MI
High-risk corridor · theft advisory, 2 reports in 90 days
Advisory only — the dispatcher decides which route is used.
Planned versus safer alternative
Rules compare the planned route with a safer alternative on distance, ETA, estimated fuel and known risk. The dispatcher decides.
The safer alternative adds 35 mi, 40 minutes and $21 in fuel, and avoids both flagged zones.
Sample Carrier LLC
MC-000000 · USDOT-0000000
Operating authorityACTIVE- Inspections · crashes18 · 1
Safety ratingNOT RATED- Data as ofMAR 10
Sort incidents by type and severity.
Accidents, cargo theft, cargo damage and other incidents are reported from the Driver App with photos and documents, then tracked until closed.
SAMPLE MATRIX · SEVERITY BANDS SHOWN FOR ILLUSTRATION ONLY
Incident photos and documents
Photos and documents from the Driver App, and the incident report stays open until closed.
- Photos
- Documents
- Status
What it covers.
Eight capabilities for incident reporting, route risk and carrier reference data, working from the same load and driver records.
- 01
Known-risk zones
Risk data and your incident history, mapped as zones.
- 02
Carrier reference data
REFERENCE ONLYUSDOT, MC or name lookup in public FMCSA data.
- 03
Cargo theft reporting
Report theft from the Driver App or the web platform.
- 04
Incident types & severity
Accidents, damage, theft and other incidents.
- 05
Incident photos & documents
Attach photos and documents from the Driver App.
- 06
Risk heatmap & analytics
Filter by category, severity, date; basic analytics.
- 07
Unresolved incident tracking
Open items stay visible until they are closed.
- 08
Rule-based route risk
ADVISORY ONLYScores routes from zones and your incident history.
Route risk is rule-based and advisory; SOFTMS does not reroute a load or block dispatch. Carrier reference data is public FMCSA information and does not confirm eligibility, compliance, insurance or safety.
See how route risk works on your own lanes.
A specialist walks your safety and dispatch teams through route risk, incident reporting and carrier reference data.
Bring loads, drivers, documents, risk and settlement into one system.
See how SOFTMS connects your operation from first dispatch to final settlement — across the United States and Canada.
Talk to Our TeamServicesSafety & Risk
Route risk and incident reports in one workspace.
Compare a planned route with a safer alternative, side by side. Track each incident until it is closed. The dispatcher decides, and any override is recorded with its reason in the audit history.
LOAD #TX-4821 · CHICAGO, IL → DALLAS, TX · 925 MI
High-risk corridor · theft advisory, 2 reports in 90 days
Advisory only — the dispatcher decides which route is used.
Planned versus safer alternative
Rules compare the planned route with a safer alternative on distance, ETA, estimated fuel and known risk. The dispatcher decides.
The safer alternative adds 35 mi, 40 minutes and $21 in fuel, and avoids both flagged zones.
Sample Carrier LLC
MC-000000 · USDOT-0000000
- Operating authorityACTIVE
- Inspections · crashes18 · 1
- Safety ratingNOT RATED
- Data as ofMAR 10
Sort incidents by type and severity.
Accidents, cargo theft, cargo damage and other incidents are reported from the Driver App with photos and documents, then tracked until closed.
SAMPLE MATRIX · SEVERITY BANDS SHOWN FOR ILLUSTRATION ONLY
Incident photos and documents
Photos and documents from the Driver App, and the incident report stays open until closed.
- Photos
- Documents
- Status
What it covers.
Eight capabilities for incident reporting, route risk and carrier reference data, working from the same load and driver records.
- 01
Known-risk zones
Risk data and your incident history, mapped as zones.
- 02
Carrier reference data
REFERENCE ONLYUSDOT, MC or name lookup in public FMCSA data.
- 03
Cargo theft reporting
Report theft from the Driver App or the web platform.
- 04
Incident types & severity
Accidents, damage, theft and other incidents.
- 05
Incident photos & documents
Attach photos and documents from the Driver App.
- 06
Risk heatmap & analytics
Filter by category, severity, date; basic analytics.
- 07
Unresolved incident tracking
Open items stay visible until they are closed.
- 08
Rule-based route risk
ADVISORY ONLYScores routes from zones and your incident history.
Route risk is rule-based and advisory; SOFTMS does not reroute a load or block dispatch. Carrier reference data is public FMCSA information and does not confirm eligibility, compliance, insurance or safety.
See how route risk works on your own lanes.
A specialist walks your safety and dispatch teams through route risk, incident reporting and carrier reference data.
Bring loads, drivers, documents, risk and settlement into one system.
See how SOFTMS connects your operation from first dispatch to final settlement — across the United States and Canada.
Talk to Our Team
For trucking carriers across the United States and Canada.